Privacy Policy
Last Updated: [DD Month YYYY]
Kashwaree (“we”, “us”, “our”) operates the website kashwaree.com (the “Site”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Site or purchase our products.
By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We may collect the following information when you interact with our Site:
Personal details: Name, phone number, email address, delivery address
Order information: Products purchased, order value, payment method (e.g. Cash on Delivery, card payment)
Communication data: Messages you send us via WhatsApp, our contact form, Facebook, Instagram, or TikTok
Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies

2. How We Use Your Information
We use the information we collect to:
Process and deliver your orders
Communicate with you about your order (confirmation, delivery updates, delays)
Respond to enquiries, complaints, and customer support requests
Improve our website, products, and customer experience
Send you promotional offers or updates, where you have consented to receive them
Detect and prevent fraud or misuse of our Site

3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information only with:
Delivery/courier partners, to fulfil and deliver your order
Payment service providers, to process online payments securely
Service providers who help us operate the Site (e.g. hosting, IT support), under confidentiality obligations
Legal authorities, where required by Sri Lankan law or a valid legal request

4. Cookies
Our Site may use cookies to improve your browsing experience, remember your cart, and understand how visitors use our Site. You can disable cookies through your browser settings, though this may affect some Site functionality.

5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, for accounting or tax purposes).

7. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal or contractual obligations
Withdraw consent to marketing communications at any time
To exercise any of these rights, contact us using the details below.

8. Children’s Privacy
Our Site is not directed at children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Kashwaree
Address: No 79, Poruwadanda West, 12440, Sri Lanka
Phone: +94 77 829 9666
Email: kashwaree@gmail.com
WhatsApp: wa.me/94778299666