Terms & Conditions
Last Updated: [DD Month YYYY]
Welcome to Kashwaree (kashwaree.com). These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from us. By accessing our Site or placing an order, you agree to be bound by these Terms.

1. About Us
Kashwaree is operated by [Kaashwaree (Pvt) Ltd / registered business name], [Business Registration No. XXXXX], with its address at No 79, Poruwadanda West, 12440, Sri Lanka.

2. Eligibility
You must be at least 18 years old, or using the Site under the supervision of a parent/guardian, to place an order with us.

3. Products
We make every effort to display product descriptions, images, and prices accurately. Colours and packaging may vary slightly from images shown due to screen display or batch differences.
All products are subject to availability. If a product becomes unavailable after you order it, we will contact you to offer a replacement, backorder, or refund.
Our products are intended for external/cosmetic use only, as described on each product page. Please read the “How to Use” instructions and ingredient list before use, and discontinue use if irritation occurs.

4. Pricing & Payment
All prices listed on the Site are in Sri Lankan Rupees (LKR) and are inclusive of applicable taxes, unless stated otherwise.
We reserve the right to change prices at any time without prior notice; the price applicable is the one displayed at the time you place your order.
We accept the payment methods displayed at checkout (e.g. Cash on Delivery, card payment, or other online payment methods as made available).

5. Orders
Placing an order through our Site constitutes an offer to purchase, which we may accept or decline (e.g. in cases of stock unavailability or suspected fraud).
You are responsible for providing accurate contact and delivery information. We are not responsible for delays or failed deliveries caused by incorrect information provided by you.

6. Shipping & Delivery
We aim to deliver orders within [X–X business days] across Sri Lanka, depending on your location.
Free shipping applies to orders over LKR 5,000, as indicated on the Site; standard shipping charges apply below this threshold.
Delivery timeframes are estimates and may be affected by courier delays, weather, or circumstances beyond our control.

7. Returns & Refunds
Returns, exchanges, and refunds are governed by our separate [Refund & Return Policy], which forms part of these Terms.

8. Intellectual Property
All content on this Site — including text, images, logos, product formulations, and branding — is the property of Kashwaree and protected by applicable intellectual property laws. You may not copy, reproduce, or use our content for commercial purposes without our written permission.

9. User Conduct
You agree not to:
Use the Site for any unlawful purpose
Submit false, misleading, or fraudulent information
Attempt to interfere with the security or functioning of the Site

10. Limitation of Liability
To the extent permitted by law, Kashwaree shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products, including allergic reactions, provided our products are used as directed. We recommend performing a patch test before first use of any new skincare or hair product.

11. Governing Law
These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

12. Changes to These Terms
We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us
Kashwaree
Address: No 79, Poruwadanda West, 12440, Sri Lanka
Phone: +94 77 829 9666
Email: kashwaree@gmail.com